Our team of friendly and helpful humans make sure that your Nextiva setup and service is always painless. Deep product knowledge and a collaborative team environment ensure that your experience with us is easy, stress-free, and always-on.
When you put good service out there, you get good things back. We believe amazing and reliable customer service is the backbone to our success. We've built our name on it.
We make sure our technology just works. Our goal is to make our service so reliable and easy to use, you never even have to call us. But if you do, we'll take care of everything.
We start with a warm welcome and assign you a real human expert to guide you through each and every step. We'll handle most of the work, while you focus on your day to day.
All of your employees and managers will get up and running easily. Our suites and products were made by humans for humans. You'll quickly start seeing results from your team.
You have raised my standard for customer service. Thank YOU Anthony, for your patience and thank you Nextiva.
Eric S. Upchurch || on 4/24/2019
Just want to thank Matt Blair who resolved our issues in a timely manner. He was polite the whole time during my moment of frustration, he’s well trained, knew what he was doing.
Kevin C. on 4/24/2019
Mesrop was absolutely the best. He helped me fix my issue in just moments. Thank you Mesrop and Nextiva!
Tommy Y. on 4/17/2019
Contacted tech support and Anastasiia was the one that assisted me. She was great, knew exactly what was going on and corrected it within a few minutes. She was wonderful to deal with and very professional.
Tyson B. on 4/17/2019
I had great customer support from Aren when an employee left with some account info and access and didn’t make the proper changes. He helped me reset what I needed to and get my phone lines back on.
Nadya M. on 4/17/2019
I will [usually] get someone who will only read from a script. This was not the case with Nextiva, the aforementioned support gent was spot on getting to my issue quickly, professionally AND politely. Thank you for your great help Ivan!
Bill O. on 4/16/2019
So, I just finished up a submission for our phones over to Nextiva and the customer service is.......
Thank you Andrew & Mario!
Jennifer P. on 3/28/2019
We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.